Frequently asked questions

Shipping, lifecycle status, and returns — the questions we get most.

Shipping timelines

In-stock components ship within one business day. Configured desktop and embedded systems undergo a 24-hour burn-in test before dispatch, which typically adds 1-2 business days.

What does EOL and NRND mean?

EOL (End of Life) products are no longer manufactured; remaining stock is final sale. NRND (Not Recommended for New Designs) items are still in limited production but are being phased out — we recommend selecting an active alternative for new deployments.

Returns and RMA

Unopened components may be returned within 30 days. Configured systems are covered by a 14-day dead-on-arrival window followed by standard manufacturer warranty.